SALES TERMS

General sales conditions on this document regulate only and exclusively the sale of infusions, botanicals and complements for mixology offered by Té Tonic Infusiones del Mediterráneo, S.L. VAT number ESB54729512 located at Calle Azorín, 35, 03690 San Vicente del Raspeig (Alicante) through its website www.te-tonic.com.

The Legal Notice published on this website identifies the holder of the website as established in this respect in Article 10 of the Law of Services of the Information Society and Electronic Commerce. Likewise, this Legal Notice contains information on the policy of protection of personal data developed by TÉ TONIC.

The sales contract is considered perfected at the moment the customer issues the express confirmation of the purchase order, for which it will be necessary that the customer previously accepts these general conditions. For this reason, TÉ TONIC recommends to read both the legal notice published on this website and the general conditions as well as the product information shown on the article tabs which specifies characteristics, price and delivery terms, before issue the acceptance that formalizes the order and perfects the contract.

This contract is concluded in the legal framework established by the Civil Code, Law 7/1998 of General Conditions of Contract and Law 7/1996 of Retail Commerce Management. On the other hand, this contract is concluded within the general framework established for Electronic Commerce by Law 34/2002 on Services of the Information Society and Electronic Commerce.

Likewise, the data provided by the customer during the purchase process receive the prescribed treatment for it in the Organic Law 15/1999 on Personal Data Protection described in the section Privacy Policy.

Once the selling party and the object of the sale have been identified in the current catalog on the website, and with reference to the information on characteristics and price of each article contained in its corresponding file, this contract is celebrated according to the following terms:

 First: Payment terms

This contract is perfected and binds the parties as to the obligation of delivery of the good by the seller and payment of the price established by the buyer from the moment of its acceptance by the seller.

The full payment of the order, which appears in the respective tab of each of them, will be done in one of the ways indicated below, being the choice of one or another payment term recognized faculty of the buyer.

  1. Payment by credit or debit card.
    The customer can choose the payment by credit or debit card, so that the transaction will be confirmed at the time the order is placed.
  2. Payment by bank transfer.
    The customer will make a bank transfer for the total of the operation to the account that the seller has indicated.
    For this form of payment to be considered valid, a maximum period of 72 hours is established to count from the confirmation of the order. If after this period the transfer has not been made in the account of the seller, the order will be automatically canceled and the contract will be deemed resolved and without effect for any of the parties.
    The client must indicate in the transfer the following data: 

    • Name of the natural or legal person to whom the order for infusions for gin tonic should be invoiced, also indicating the billing information (DNI, NIF, billing address if different from delivery, CP, locality, province and telephone contact).
    • Order number, automatically assigned by the system at the end of the purchase process.
    • Indicate as beneficiary of the transfer to Té Tonic Infusiones del Mediterráneo, S,L.

 Second: Right of Revocation and Return Policy

In accordance with the provisions of Article 44 of the Law on Retailing, the buyer may revoke this agreement within seven business days of receipt of the merchandise. Once the buyer is notified of the seller’s withdrawal, the buyer must return the merchandise to the seller in the same conditions in which it was delivered. The seller, for his part, will return the amount of the order to the buyer within a maximum period of 7 days from the receipt of the returned goods according to the delivery note of the carrier.

Revocations of orders or returns of goods outside the indicated periods will not be accepted.

The withdrawal must be communicated by e-mail to the address info@te-tonic.com within the indicated period of seven days. In response to this email, the buyer will receive confirmation of receipt of this decision and any information about the return procedure is necessary (return number, shipping method and delivery address).

The return will not imply any penalty to the buyer in the terms established in this respect in the third section of that article.

 Third: Transportation and Delivery

1. Shipping costs:

The shipping costs of goods in Spain including Balearic Islands (Canary Island not included) as well as EU members, are borne by TÉ TONIC, provided the order exceed 45€ (VAT not included). Otherwise the buyer will increase his order with 2,99€ in the cost of transportation.
In case of return of the merchandise, and as indicated in Article 44 of the Law of Retailing, the shipping costs will be borne by the customer.

2. Delivery time:

Orders will be delivered within a maximum of 72 hours. to be counted from the confirmation of payment.
In cases where the volume of orders entail the reduction of the available stock or the end of the stocks, the customer will be informed of a new delivery period that will always be as short as possible.

If there is an unjustified or unannounced breach of more than 10 days on the expected delivery date, the customer may request the revocation of the contract, the consequent cancellation of the order and the return of the delivered quantities. Delay attributable to the customer will not be considered a breach in the deadlines of delivery of its own will or by impossibility of its location and contact through the data provided by it.

3. Transportation:

Shipments are made on a daily basis from Monday to Friday and on the address indicated by the customer.

Any responsibility for the delay in delivery will apply to the customer, never to TÉ TONIC. In the same way TÉ TONIC recommends to its customers, in case of not reaching an agreement with the transport agency on the date and time of delivery, to contact the customer service and inform about this fact so that the after-sales service expedite delivery through other procedures.

All our products are insured against possible risks of transport, misplacement and manipulation. In case of damages due to the transport, the customer must make it appear in the delivery note of the carrier. No claims of damage caused by the transport will be allowed after 24 hours from the reception and delivery of the merchandise.

Fourth: Communications

The signatories of this contract, for the purposes of possible notifications regarding the same, set as the address of www.te-tonic.com and its owner, Té Tonic Infusiones del Mediterráneo, S.L., the one indicated in the legal notice and, as domicile of the customer, the one provided by the same in the purchase form.

In the same way, and in case of any incidence or breach in the sale, the signatories of this contract are submitted to the courts of Alicante in case this was another.

Fifth. Price policy

www.te-tonic.com and its owner, Té Tonic Infusiones del Mediterráneo, S.L., unilaterally reserve the right to modify the price of infusions and services offered through the website www.te-tonic.com in order to guarantee to the customer the veracity and security in the price of the products, will be considered as such those in force in the advertising coinciding with the moment of the formalization of the order of the pyramid infusions for gin tonic.

ORDER SHIPPING

All products offered through our website include only and exclusively the cost of transport and delivery to your address provided by the customer.
Shipments are made from Monday to Friday.

CANCELLATIONS AND REFUNDS

The term to exercise the right of return in case the product is not to your liking or are defective, is seven business days from the date of delivery at customer’s address.
During this period, no penalty will be applied, although you will have to bear the cost of transportation (as established in this regard in Section 3, Art. 44 of the Retail Trade Law).
To make a return customer have to send an email to the address info@te-tonic.com, within the indicated period, indicating the products to be returned and the order number in which it is included. Shortly the customer will receive an email indicating the steps to follow and the return number of the order.
Remember that after the seven business days, we will not be able to accept any refund.

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